Payment Policy

1. Accepted Payment Methods

• Credit and debit cards (Visa, MasterCard)
• Other local payment methods may be available at checkout, depending on your location.

2. Currency

• Payments can be made in EUR (€) or CZK (Kč).
• Prices shown on our website include VAT where applicable.
• Your final amount, including shipping costs, will be displayed before checkout.

3. Payment Processing

• Payments are processed securely through Shopify Payments (and its integrated payment providers).
• We do not store or have access to your full payment details.
• Your order will only be shipped once payment has been successfully received.

4. Taxes and Duties

• Customers are responsible for any customs duties, import fees, or local taxes that may apply.

5. Failed or Declined Payments

• If your payment fails, your order will not be confirmed.
• You may retry using another payment method.
• If funds have been deducted but your order is not confirmed, please contact us immediately.

6. Refunds

• Approved refunds will be issued to the original payment method used during purchase.
• Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.

7. Contact